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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Joann Kindle

May 16, 2023

5  out of  5 rating by Joann Kindle
"My and husband and I values Vince Adams honesty. He has been our agent for over two years. Great person in helping us to understand what we don’t know concerning our insurance."

Yonina Robinson

May 2, 2023

5  out of  5 rating by Yonina Robinson
"Vince is the most thorough and personable insurance agents I’ve ever had. He returns phone calls or emails within 24 hours. He remembers my preferences, and he follows up on inquiries. Each time I’ve had to file a claim — whether for a car accident or a simple tow — I’ve text Vince first, and he immediately replied answering my current questions. He’s not just my agent. He’s an active member of the community and can be found proudly supporting schools and organizations throughout the community. I’m blessed to be one of his clients."

Custom Designs

May 1, 2023

5  out of  5 rating by Custom Designs
"Worked with Dawn to get my policy setup for my company. It was smooth and easy. Quick fast and efficient. Thank you so much"

Karrissa Adams

April 11, 2023

5  out of  5 rating by Karrissa Adams
"Vince Adams is the greatest I have been with state farm for a year plus and the rates are amazing and Vince and his employees are very kind. If your looking for insurance for car renters home life etc call Vince Adams state farm where u will feel like your home ."

Sonia Ward

April 7, 2023

5  out of  5 rating by Sonia Ward
"I was looking into life insurance and Sonia helped me in finding one that fits my needs and budget. Thank you! I recommend this office"

serafin madrigal

April 5, 2023

5  out of  5 rating by serafin madrigal
"(Translated by Google) Very good responded quickly (Original) Muy buena respondió rapido"

Celeste Diprojetto

April 1, 2023

5  out of  5 rating by Celeste Diprojetto
"I had the pleasure of working with Sonia out of Vince’s office. As a first time insurance buyer Sonia went above and beyond to help assure me and walk me through the ends and outs of my policies. THANK YOU for working with me and taking the time to make sure I was comfortable. Excited to be a customer with people like Sonia taking care of me"

Robyn Carrier

March 18, 2023

5  out of  5 rating by Robyn Carrier
"I appreciate the attentive support I receive each and everytime I contact Vince's office, but most importantly I appreciate the time that is given to hear my concerns and how he and his office staff gives me the direct answers which shows they are always willing to work with me to help me determine what is best for my family and my budget."

Mario Martinez

March 17, 2023

5  out of  5 rating by Mario Martinez
"We called because we wanted to lower our premiums. We worked with Dawn Rhodes show as helpful and professional. She helped us lower our premiums by switching from Allstate to State Farm and explained all the benefits clearly and made the process very smooth and easy."

L.C. Jones

March 15, 2023

5  out of  5 rating by L.C. Jones
"We had a great time with Dawn. She was very personable and helpful."

Tanya Lucas

March 2, 2023

5  out of  5 rating by Tanya Lucas
"Sonia Bitar did a wonderful job assisting our son Elijah. He was relocating to Fort Worth and in need of insurance. We are long time customers of Micheal Moore’s Agency in Orlando, FL and they referred your office to him. Thank you for your helping with making his transition as smooth as possible."

Elijah Lucas

March 2, 2023

5  out of  5 rating by Elijah Lucas
"Sonia Bitar was very helpful during my move from Florida to Texas. We were able to get everything with my car and renters insurance within a week. She definitely made the moving process smooth. I appreciate the customer service vince adams state farm and Sonia."

Daniel Woodson

February 21, 2023

5  out of  5 rating by Daniel Woodson
"I was involved in accident and at the scene, I exchanged my insurance information with the other party. I thought that would've been sufficient. Fast forward, a week later, I received a request from the other party's insurance company asking for the name of my insurance company, my name, address, phone number, policy number and the name and address of my agent. I filled out the form and was prepared to mail, then I got a funny feeling. Why would they send a request for information they should already have? If not, why not get it from their insured? It was at that point that I called the State Farm office to ask for guidance. I spoke with Dawn and she was very eager to help. I asked her if it was standard operating procedure for the insurance company of the other party to contact me asking for such information. She said the information should've been exchanged at the scene of the accident and I assured her that it was. She suggested that I call the insurance company directly and give it to them personally. I did and found out that they didn't have my correct policy number. Instead of sending me at letter, I thought they would call their insured to get the correct policy number. He had taken a picture of my license and insurance card at the scene, but that would've been "too much like right", if they had. Do the right thing, people! I provided their agent my correct policy number and a few other pieces of information and ended the call feeling safe that my information wasn't potentially compromised and sent to some unknown third party, via snail mail! I have Dawn to thank for that and her quick-thinking to help one of her very valued customers, which is how I felt after speaking with her. You can never be too careful, in this age of identity theft and fraud, so I'm glad to have Vincent B. Adams State Farm Insurance Agency as my agent/agency and that he has such a caring, committed and customer-care professional such as Dawn, protecting us in more ways than one! She definitely personifies what they mean when they say, "Like A Good Neighbor, State Farm Is There!" Thank you again, Neighbor Dawn!"

Rose Michoacan

February 21, 2023

2  out of  5 rating by Rose Michoacan
"My quote keeps going up for only one car and I don't get no notice on why or when will go up, went from 96 to 135 on last month to now 171... Good insurance but very unhappy of how my quote keeps changing and poor communication on their part"

Ashley D

February 3, 2023

5  out of  5 rating by Ashley D
"My agent Dawn Rhodes has been extremely helpful in finding me as many discounts as possible for my policy, which has been a LIFESAVER for me and my wallet!! :)"

Kimberly Culbreath

February 2, 2023

5  out of  5 rating by Kimberly Culbreath
"Hands down the best experience I've had with an insurance agent...and company in a very long time. Thanks Vince for the insurance 'crash course' and the excellent service given by Dawn!"

L S Dillard

January 19, 2023

5  out of  5 rating by L S Dillard
"Vince and his staff are friendly, professional, and make you feel like you are family. I highly recommend this agent for your insurance needs."

Selena Alfaro

January 17, 2023

5  out of  5 rating by Selena Alfaro
"Vince Adams and Ms. Dawn were extremely helpful and listened to my needs."

Glenn Stephens

January 11, 2023

5  out of  5 rating by Glenn Stephens
"Vince is very personable and professional. Vince and his staff are always helpful, kind, and courteous."

Tamara Doskocil

January 9, 2023

5  out of  5 rating by Tamara Doskocil
"Dawn was wonderful and extremely knowledgeable… she is very helpful … go see her if you need any help with your insurance"

Mike santos

December 30, 2022

5  out of  5 rating by Mike santos
"Thank you so much for a great customer service , Mrs Dawn Rhoda’s did an awesome job she was a very helpful. Thanks Dawn"

Monica Miller

December 29, 2022

5  out of  5 rating by Monica Miller
"I have been a client of Mr. Adams for many years. He, and his staff, are very knowledgeable, always providing timely assistance when I need it and they are truly a pleasure to work with."

kathryn dias

December 27, 2022

5  out of  5 rating by kathryn dias
"We have been with State Farm for several years now. Mr. Vincent's firm has been the best to deal with. Dawn has been our rep.for many years, she has always been there for us, going above and beyond to answer any questions or concerns... impeccable customer service. You're not a customer file to her, she treats you like a friend, one that wants the best deals for you so she will be thorough in helping you plan and secure your assets. We highly recommend Dawn. Thank you Mr. Vincent for the amazing employee."

Rick Wayne

December 27, 2022

5  out of  5 rating by Rick Wayne
"Very personable and knowledgeable and took extra time to explain all of my policies and options. I rarely write reviews unless I’m unsatisfied. I recommend you talk to Vince if you are looking for insurance."

Nadia Martinez

December 13, 2022

5  out of  5 rating by Nadia Martinez
"I spoke with Sonia who was so prompt in following up with me due to not being able to reach me due to work which I appreciated so much! We got on a call & she was able to provide me with a quote and answer several questions I had ! I didn’t realize I was paying so much for auto insurance until I got on a call with Sonia and she was able to assist me that day, I highly recommend this insurance to anyone reading this !"