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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Tanya Lucas

March 2, 2023

5  out of  5 rating by Tanya Lucas
"Sonia Bitar did a wonderful job assisting our son Elijah. He was relocating to Fort Worth and in need of insurance. We are long time customers of Micheal Moore’s Agency in Orlando, FL and they referred your office to him. Thank you for your helping with making his transition as smooth as possible."

Elijah Lucas

March 2, 2023

5  out of  5 rating by Elijah Lucas
"Sonia Bitar was very helpful during my move from Florida to Texas. We were able to get everything with my car and renters insurance within a week. She definitely made the moving process smooth. I appreciate the customer service vince adams state farm and Sonia."

Daniel Woodson

February 21, 2023

5  out of  5 rating by Daniel Woodson
"I was involved in accident and at the scene, I exchanged my insurance information with the other party. I thought that would've been sufficient. Fast forward, a week later, I received a request from the other party's insurance company asking for the name of my insurance company, my name, address, phone number, policy number and the name and address of my agent. I filled out the form and was prepared to mail, then I got a funny feeling. Why would they send a request for information they should already have? If not, why not get it from their insured? It was at that point that I called the State Farm office to ask for guidance. I spoke with Dawn and she was very eager to help. I asked her if it was standard operating procedure for the insurance company of the other party to contact me asking for such information. She said the information should've been exchanged at the scene of the accident and I assured her that it was. She suggested that I call the insurance company directly and give it to them personally. I did and found out that they didn't have my correct policy number. Instead of sending me at letter, I thought they would call their insured to get the correct policy number. He had taken a picture of my license and insurance card at the scene, but that would've been "too much like right", if they had. Do the right thing, people! I provided their agent my correct policy number and a few other pieces of information and ended the call feeling safe that my information wasn't potentially compromised and sent to some unknown third party, via snail mail! I have Dawn to thank for that and her quick-thinking to help one of her very valued customers, which is how I felt after speaking with her. You can never be too careful, in this age of identity theft and fraud, so I'm glad to have Vincent B. Adams State Farm Insurance Agency as my agent/agency and that he has such a caring, committed and customer-care professional such as Dawn, protecting us in more ways than one! She definitely personifies what they mean when they say, "Like A Good Neighbor, State Farm Is There!" Thank you again, Neighbor Dawn!"

Rose Michoacan

February 21, 2023

2  out of  5 rating by Rose Michoacan
"My quote keeps going up for only one car and I don't get no notice on why or when will go up, went from 96 to 135 on last month to now 171... Good insurance but very unhappy of how my quote keeps changing and poor communication on their part"

Ashley D

February 3, 2023

5  out of  5 rating by Ashley D
"My agent Dawn Rhodes has been extremely helpful in finding me as many discounts as possible for my policy, which has been a LIFESAVER for me and my wallet!! :)"

Kimberly Culbreath

February 2, 2023

5  out of  5 rating by Kimberly Culbreath
"Hands down the best experience I've had with an insurance agent...and company in a very long time. Thanks Vince for the insurance 'crash course' and the excellent service given by Dawn!"

L S Dillard

January 19, 2023

5  out of  5 rating by L S Dillard
"Vince and his staff are friendly, professional, and make you feel like you are family. I highly recommend this agent for your insurance needs."

Selena Alfaro

January 17, 2023

5  out of  5 rating by Selena Alfaro
"Vince Adams and Ms. Dawn were extremely helpful and listened to my needs."

Glenn Stephens

January 11, 2023

5  out of  5 rating by Glenn Stephens
"Vince is very personable and professional. Vince and his staff are always helpful, kind, and courteous."

Tamara Doskocil

January 9, 2023

5  out of  5 rating by Tamara Doskocil
"Dawn was wonderful and extremely knowledgeable… she is very helpful … go see her if you need any help with your insurance"

Mike santos

December 30, 2022

5  out of  5 rating by Mike santos
"Thank you so much for a great customer service , Mrs Dawn Rhoda’s did an awesome job she was a very helpful. Thanks Dawn"

Monica Miller

December 29, 2022

5  out of  5 rating by Monica Miller
"I have been a client of Mr. Adams for many years. He, and his staff, are very knowledgeable, always providing timely assistance when I need it and they are truly a pleasure to work with."

kathryn dias

December 27, 2022

5  out of  5 rating by kathryn dias
"We have been with State Farm for several years now. Mr. Vincent's firm has been the best to deal with. Dawn has been our rep.for many years, she has always been there for us, going above and beyond to answer any questions or concerns... impeccable customer service. You're not a customer file to her, she treats you like a friend, one that wants the best deals for you so she will be thorough in helping you plan and secure your assets. We highly recommend Dawn. Thank you Mr. Vincent for the amazing employee."

Rick Wayne

December 27, 2022

5  out of  5 rating by Rick Wayne
"Very personable and knowledgeable and took extra time to explain all of my policies and options. I rarely write reviews unless I’m unsatisfied. I recommend you talk to Vince if you are looking for insurance."

Nadia Martinez

December 13, 2022

5  out of  5 rating by Nadia Martinez
"I spoke with Sonia who was so prompt in following up with me due to not being able to reach me due to work which I appreciated so much! We got on a call & she was able to provide me with a quote and answer several questions I had ! I didn’t realize I was paying so much for auto insurance until I got on a call with Sonia and she was able to assist me that day, I highly recommend this insurance to anyone reading this !"

angie castillo

December 10, 2022

5  out of  5 rating by angie castillo
"I just switched my auto insurance policy over to Vincent Adams’ State Farm Agency and I was thankfully able to save money on my bill. Sonia was very helpful and patient with me through the whole process. She explained everything to me well and answered all the questions I had. Im very glad I switched over!"

Jennifer Bechtel

December 7, 2022

5  out of  5 rating by Jennifer Bechtel
"Dawn Rhodes has been exceptionally helpful as I needed assistance separating policies due to a divorce and the ex was moving out of state. THANK YOU!!"

Emily Granados

December 3, 2022

5  out of  5 rating by Emily Granados
"Sonia is the absolute BEST!!! If you’re looking for a patient agent, she’s you’re gal! I appreciate her taking her time and explaining to me every detail of my policy. Any questions I had were definitely answered and explained well!"

Larry Caper

November 8, 2022

5  out of  5 rating by Larry Caper
"Highly recommend the agency! Very clear communicators who care about their customer's wants and needs."

Gladys Lafayette

October 27, 2022

5  out of  5 rating by Gladys Lafayette
"I would like to thank Vince Adam for the professional service he provides to my family, car and home insurance. I get a yearly updates on my benefits which is greatly appreciated. Thank you!"

Robert Edelen

October 17, 2022

5  out of  5 rating by Robert Edelen
"Dawn was incredible help with getting insurance converted from home owners to rental insurance and help my daughter get renters insurance. She was amazing taking of this for a house in Texas while I was in Illinois. Good job Dawn!!"

ReeRee P

October 5, 2022

5  out of  5 rating by ReeRee P
"I have been with Vince 7+ years. I have been with State Farm since 1981. When my agent retired I searched out Mr. Adams because I had heard good things about him. I have multiple policies with him and he always makes sure I am getting my discounts. He is very professional and knowledgeable about the insurance industry when advising me on my best options."

Leland Watley, II

September 20, 2022

5  out of  5 rating by Leland Watley, II
"Vince and Dawn EXCEEDED my expectations in every way! They provided exceptional service and were able to provide my family with two superior policies for more than $100 LESS than what I was paying for just one mediocre policy at another company. If integrity and professionalism are important to you, I HIGHLY recommend you call Vince's office ASAP! My only regret is that I didn't call him 20 years ago!"

Quesha Horton

August 24, 2022

5  out of  5 rating by Quesha Horton
"I recently changed my auto insurance policy over to Vincent Adams’ State Farm Agency and I have been pleased with the seamless process & customer service. Dawn was helpful, knowledgeable, & prompt with the delivery of auto insurance quotes. She was patient with me & answered all of my questions. Mr. Adams was professional, courteous and discussed my auto policy line by line. I have no reservations about switching to this agency."


August 12, 2022

5  out of  5 rating by ROSA VILLALOBOS
"I have been with State Farm for many years and have always had the best service. Mr. Adams staff is always helpful and very polite just like a good neighbor"