State Farm® Insurance Agent Vince Adams

"Vince is the most thorough and personable insurance agents I’ve ever had. He returns phone calls or emails within 24 hours. He remembers my preferences, and he follows up on inquiries. Each time I’ve had to file a claim — whether for a car accident or a simple tow — I’ve text Vince first, and he immediately replied answering my current questions. He’s not just my agent. He’s an active member of the community and can be found proudly supporting schools and organizations throughout the community. I’m blessed to be one of his clients."

"I had the pleasure of working with Sonia out of Vince’s office. As a first time insurance buyer Sonia went above and beyond to help assure me and walk me through the ends and outs of my policies. THANK YOU for working with me and taking the time to make sure I was comfortable. Excited to be a customer with people like Sonia taking care of me"

"I appreciate the attentive support I receive each and everytime I contact Vince's office, but most importantly I appreciate the time that is given to hear my concerns and how he and his office staff gives me the direct answers which shows they are always willing to work with me to help me determine what is best for my family and my budget."

"We called because we wanted to lower our premiums. We worked with Dawn Rhodes show as helpful and professional. She helped us lower our premiums by switching from Allstate to State Farm and explained all the benefits clearly and made the process very smooth and easy."

"Sonia Bitar did a wonderful job assisting our son Elijah. He was relocating to Fort Worth and in need of insurance. We are long time customers of Micheal Moore’s Agency in Orlando, FL and they referred your office to him. Thank you for your helping with making his transition as smooth as possible."

"I was involved in accident and at the scene, I exchanged my insurance information with the other party. I thought that would've been sufficient. Fast forward, a week later, I received a request from the other party's insurance company asking for the name of my insurance company, my name, address, phone number, policy number and the name and address of my agent. I filled out the form and was prepared to mail, then I got a funny feeling. Why would they send a request for information they should already have? If not, why not get it from their insured? It was at that point that I called the State Farm office to ask for guidance. I spoke with Dawn and she was very eager to help. I asked her if it was standard operating procedure for the insurance company of the other party to contact me asking for such information. She said the information should've been exchanged at the scene of the accident and I assured her that it was. She suggested that I call the insurance company directly and give it to them personally. I did and found out that they didn't have my correct policy number. Instead of sending me at letter, I thought they would call their insured to get the correct policy number. He had taken a picture of my license and insurance card at the scene, but that would've been "too much like right", if they had. Do the right thing, people! I provided their agent my correct policy number and a few other pieces of information and ended the call feeling safe that my information wasn't potentially compromised and sent to some unknown third party, via snail mail! I have Dawn to thank for that and her quick-thinking to help one of her very valued customers, which is how I felt after speaking with her. You can never be too careful, in this age of identity theft and fraud, so I'm glad to have Vincent B. Adams State Farm Insurance Agency as my agent/agency and that he has such a caring, committed and customer-care professional such as Dawn, protecting us in more ways than one! She definitely personifies what they mean when they say, "Like A Good Neighbor, State Farm Is There!" Thank you again, Neighbor Dawn!"

"We have been with State Farm for several years now. Mr. Vincent's firm has been the best to deal with. Dawn has been our rep.for many years, she has always been there for us, going above and beyond to answer any questions or concerns... impeccable customer service. You're not a customer file to her, she treats you like a friend, one that wants the best deals for you so she will be thorough in helping you plan and secure your assets. We highly recommend Dawn. Thank you Mr. Vincent for the amazing employee."

"I spoke with Sonia who was so prompt in following up with me due to not being able to reach me due to work which I appreciated so much! We got on a call & she was able to provide me with a quote and answer several questions I had ! I didn’t realize I was paying so much for auto insurance until I got on a call with Sonia and she was able to assist me that day, I highly recommend this insurance to anyone reading this !"